Contact BAPE Clothing Support
Real people. Fast help for orders, shipping, returns, sizing, and authenticity.
Quick help options
Orders & Shipping
Find shipping times, tracking help, and address changes.
Shipping infoReturns
Easy returns on eligible items within 14 days.
Return policyAuthenticity
Every piece verified by specialists. 100% authentic, guaranteed.
How we verifyHow can we help?
Choose a topic to speed things up. We’ll route your message to the right team.
Send us a message
We aim to reply within one business day.
Frequently asked questions
Quick answers to common questions. See our full FAQ on the Shipping and Returns pages.
How long does shipping take?
Orders ship in 1–3 business days. Delivery: 3–7 business days in the US, 7–14 worldwide. You’ll receive a tracking link when your order ships.
What’s your return policy?
You can return unused items in original condition within 14 days of delivery. Start a return on our Returns page. Final sale items are not eligible.
How do you verify BAPE authenticity?
Each item passes a multi‑point inspection covering materials, tags, stitching, and packaging. Authenticity is guaranteed or your money back.
Do you offer international shipping?
Yes, we ship worldwide. Duties/taxes may apply at delivery depending on your country’s rules.
Can I change or cancel my order?
We can usually update addresses or cancel if the order hasn’t shipped yet. Contact us ASAP with your order number.